Credit Officer - Customer Service & Financial Solutions

Join our dynamic team as a Credit Officer in the heart of Bali, where you’ll play a pivotal role in delivering exceptional customer service while assessing and managing credit applications. This is a fantastic opportunity for detail-oriented professionals with a passion for finance, eager to make a tangible impact in a vibrant and growing company.

At Private Advertiser, situated in the picturesque Kuta, Badung, Bali, you’ll be part of a team dedicated to providing top-tier financial solutions. As a Credit Officer, you’ll be at the forefront of customer interactions, ensuring every client receives personalized service and support.

In this role, you’ll handle a variety of tasks daily, including reviewing credit applications, verifying customer information, and collaborating with cross-functional teams to ensure seamless financial processes. With a competitive salary package and a collaborative work environment, this position offers both professional growth and personal fulfillment.

📋 Tanggung Jawab Pekerjaan

• Assess and evaluate credit applications to determine eligibility for financial products.
• Conduct thorough customer due diligence to verify personal and financial information.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Collaborate with internal teams, including loan officers and risk management, to ensure smooth financial operations.
• Monitor credit portfolios and implement strategies to mitigate risks.
• Maintain accurate and up-to-date records of all credit transactions.
• Stay informed about industry trends and regulatory changes to ensure compliance and best practices.
• Train and mentor junior staff to uphold high service standards.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum 3 years of experience in credit assessment or customer service roles.
• Proficiency in using credit scoring tools and software, such as Equifax or Experian.
• Strong knowledge of financial regulations and compliance standards.
• Excellent communication and interpersonal skills to build rapport with clients.
• Ability to work under pressure and meet tight deadlines.
• Certification in credit analysis (e.g., Certified Credit Professional) is a plus.
• Fluency in both English and Bahasa Indonesia.

🛠️ Keahlian

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