Experience Optimization Manager

At Digital Horizon Solutions, we’re redefining digital experiences in Southeast Asia’s fastest-growing markets. As our Experience Optimization Manager in Bangka Belitung, you’ll lead data-driven strategies to enhance user engagement, conversion, and overall customer satisfaction. You’ll work closely with cross-functional teams to implement A/B testing, heatmaps, and user feedback analysis using tools like Google Analytics, Hotjar, and Optimizely. This is a unique opportunity to drive measurable improvements in user experience and business outcomes in a dynamic and innovative environment.

Join a team of passionate professionals dedicated to delivering exceptional digital experiences. As an Experience Optimization Manager at Digital Horizon Solutions, you’ll be responsible for analyzing user behavior, identifying pain points, and implementing data-driven solutions to improve user journeys. With a focus on continuous improvement and innovation, you’ll play a key role in shaping the future of digital experiences in Bangka Belitung and beyond.

📋 Tanggung Jawab Pekerjaan

• Lead the development and implementation of data-driven strategies to enhance user engagement and conversion rates.
• Analyze user behavior data using tools like Google Analytics, Hotjar, and Optimizely to identify trends and opportunities for improvement.
• Conduct A/B testing and multivariate testing to optimize user experiences and drive business outcomes.
• Collaborate with cross-functional teams to gather and analyze user feedback, ensuring a customer-centric approach to product development.
• Monitor and report on key performance indicators (KPIs) related to user experience and engagement.
• Stay up-to-date with industry trends and best practices in user experience optimization.
• Mentor and coach team members on best practices in data-driven decision-making and user experience optimization.
• Develop and implement training programs to enhance the skills and knowledge of the team in user experience optimization.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 5 years of experience in user experience optimization, data analysis, or a related field.
• Proven track record of successfully implementing data-driven strategies to improve user engagement and conversion rates.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Proficiency in using tools like Google Analytics, Hotjar, Optimizely, and other data analysis software.
• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.
• Certification in User Experience (UX) design or related fields is a plus.
• Ability to travel up to 20% of the time for client meetings and training sessions.

🛠️ Keahlian

Lowongan Terkait